We have been using Snellville for nearly 20 years. They have always been timely, courteous and they communicate well. Reliable service and results. It has been our good fortune to have Tim on several occasions. Stellar service technician. He listens to everything that we are experiencing upon arrival. His professionalism, expertise, attention to detail are exemplary. Thanks for employing such great people. It's a pleasure to write this review for company that always goes above and beyond for us...
Excellent job! The technician was so polite and got right to work. Within minutes, he had the problem solved and fixed. Amazing!! I strongly recommend SHA&P to everyone I know. You'll be happy that you chose them. I'd be remiss if I didn't mention the person who scheduled the call. Excellent customer service.
On Saturday I went down to the basement and there was water on the basement floor coming from the HVAC unit. I called Snellville Heating and Air and they had a technician out here in 45 minutes. Tim was very knowledgable and took the time to explain our options. Our 21 year old unit finally bit the dust! The next day their estimator Steve came out to go over HVAC options and pricing. He spent time to assess our needs and price point. Austin and Chris were out within a couple of days to install the new unit. They were fast and efficient and did a great job. The whole process was easy, fast and streamlined. I would absolutely recommend Snellville Heating Air and Plumbing! Side note, we had used them previously for a plumbing issue and new water heater install. Jay was fantastic and knowledgeable.
Ethan is fantastic! Very professional but also personable and has always done a great job with our maintenance. He takes the time to explain things and answer all of my questions. Ginger, who works in the office, is also spectacular and goes out of her way to make sure customers are happy. We have used Snellville Heating and Air since 2004.
Tim was thorough and efficient. Snellville Heating Air and Plumbing always take such great care of us...we would highly recommend them to anyone!
Excellent customer service. Technician Ethan was very knowledgeable and explained in detail everything going on. Always a pleasure using Snellville heating, air and plumbing!
Ethan always does a great job. I highly recommend him.
They've always been very responsive and gotten a technician out the same day.
I couldn't be happier with their service and expertise.
These guys ARE our plumbers! Seriously, we've had some major issues in our old house, and Ian goes above and beyond to make sure we are good to go every time. They keep in great contact and keep us informed on when they'll arrive and what they're doing to get us fixed up. I definitely appreciate the hard work and great communication.
