Repair was completed in timely manner. The service panel is not properly secured and it rattles when unit comes on and can be heard inside home. Had to remove it to place insulator into position to eliminate noise. Company is coming out to fix it. Very satisfied with their prompt response time to replace compressor!
Excellent, professional, and timely service! Highly recommend their services!
As always the service was EXCELLENT! Ethan, the tech who performed our maintenance service was very friendly, knowledgeable, and informative . We have used Snellville Heating Air and Plumbing for 20 years and they have always provided excellent customer service. We will never use any other company.
Always great service! Randy in plumbing was so friendly and knowledgeable.
My heat pump for 11 years (they usually only last 10) bit the dust, I was given several choices, but when given all the facts, I opted for a new one. I received a generous discount and next day service, and 10 year warranty.
I have been a customer of Snellville Heating and Air for over ten years and have had an excellent experience. Fred is my service technician. He is extremely knowledgeable and experienced providing the highest standards.
Tim was very friendly and a complete gentleman. He explained everything thoroughly. I will always recommend Snellville Heat and Air to everyone.
I have used Snellville Heating & Air for several years for regular maintenance. They have always been reliable. Yesterday I had yearly maintenance done through the Comfort Club and Harry came out. He was absolutely phenomenal. Probably the most thorough HVAC tech I have ever had in any home I've owned. He took pictures of everything he checked (never had anyone do that before), checked all 4 units in-depth, gave me a full report, and was extremely courteous. He sent everything in an email for my records. And even though a couple of my units were low on coolant, he didn't try to oversell me. He made a recommendation that was thoughtful and I went with it. Thanks Harry!
